1.1 Before we despatch your order we will confirm the delivery details by Email. If the goods you require are out of stock we will advise you of the anticipated delivery dates.

1.2 The cost of the Delivery of the item you have bought is a Vatable expense and is added to your shopping basket at the point of sale (checkout) including VAT at 20%.

1.3 Please call Customer Service should you be undecided as to the correct delivery option before you complete your purchase.

IMPORTANT : Please ensure that someone is at the address to sign for the order.

1.4 Standard Delivery of all U.K orders is by means of Royal Mail Recorded Delivery. Should your purchase if for multiple items, we reserve the right to send it by Parcel Force Standard Service. Delivery usually takes 3 - 5 days.

1.5 Special Delivery. If you require a guaranteed next day delivery anywhere in the United Kingdom before 1 pm the following day goods can be sent by means of Royal Mail Special Delivery. We have to receive your order before 2 pm for delivery the following day. This service includes a limited insurance if the item is valuable. NOTE: This service is only valid Monday to Friday - there is no guarantee for Saturday delivery.

1.6 International Orders are usually dispatched using Royal Mail International Signed For or in the case of heavier items or multiple items we can use another courier service. This can take between 5-7 working days at a flat fee relative to location.

Please address your delivery enquires via email to: info@silver-treats.co.uk

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